Amig@s – let’s talk about authenticity.

The other day, while driving my 11-year-old daughter to school.

She shared something that stuck with me. She said one of the things she values most about her school friends is authenticity.

That got me thinking over the next few days.

I reflected on it and tried to remember when I felt authenticity in healthcare.

The truth is, I could NOT recall a single moment.

This led me to a realization that many people do not think about it.

Authenticity is rare in healthcare. Yet, it’s something that could make a huge difference in patient interactions.

Here is what authenticity means for my Sunshine. Be who you are, is not optional; it’s key to being happy at school. (Her words)

Now, let’s see how this applies to healthcare.

Authenticity in healthcare is not optional; it’s the key to building trust and delivering better outcomes for all.

Imagine, for a minute, what that could mean for healthcare.

What if providers showed up as their true selves, and patients felt they could do the same?

Let’s taco ‘bout this enchilada.

Three Insights 🌶️

I. Authenticity in Practice

I’m not a medical provider, but I’ve worked with many over the last 15 years.

Here’s something I’ve noticed.

Many feel pressured to conform to traditional molds.

Whether in how they look, behave, or even practice, there’s this expectation to follow the norm.

Now, I love doctors, nurses, and everyone in the healthcare system. You all rock!

But here’s the truth.

Authenticity means showing up as your full self.

It is about breaking away from outdated norms and reshaping what it means to be a healthcare leader.

This is NOT just about what you wear.

It’s about your presence, your voice, and a leadership style that reflects who you truly are.

Being authentic in healthcare does NOT mean compromising professionalism.

In fact, it enhances it.

It is about creating deeper, meaningful connections with patients by embracing your identity.

When you embrace who you are, you can.

• Share your cultural values.
• Speak in your native language.
• Crack a simple joke to ease the mood.

Here is my point.

When healthcare providers bring their whole selves into the room, the dynamics of the game will change forever.

And guess what?

Hispanic patients will feel more comfortable and connected 100%. Trust me, authenticity in practice is a strength, not a barrier.

II. Representation Builds Trust

This is something we all know but often forget to apply.

When patients see healthcare professionals who reflect their experiences and backgrounds.

It builds trust. Period.

Diverse representation in healthcare does NOT just improve patient relationships.

It shapes the next generation of leaders. And no, this is NOT about filling quotas.

True leadership goes beyond numbers.

It’s about creating spaces where everyone can see themselves in leadership positions.

Now, think about Hispanic patients for a moment.

When they see providers who share their culture and speak their language.

What do you think happens?

This is a simple act but powerful.

Fosters a deeper level of comfort and trust that stays with them long after the appointment.

Do NOT get it twisted; this is more than just a nice-to-have. It’s essential.

So, here’s my question to you.

How will you put this into practice?

Because representation builds trust and behind that trust. There are millions of patients waiting to be seen.

III. Authenticity Shifts Culture

Authenticity in healthcare professionals is NOT just about individual expression.

It has the power to shift entire organizational cultures. Here is something you already know.

When healthcare leaders show up authentically, it sends a message.

It signals to others that bending to traditional norms is NOT the only way forward.

Here is this great video showcasing how to Best Lead with Authenticity in Healthcare.

In my humble opinion, that’s amazing.

But it does NOT stop there; let’s take it a step further.

When those same leaders embrace authenticity, they empower others to do the same.

This creates a workplace culture where everyone feels empowered to contribute.

In short, these small acts of authenticity create a ripple effect.

Over time, this shift makes diversity the norm, and that’s exactly where we want to be as an organization.

Two Actionable Steps 🌮

I. Encourage Diverse Leadership

Ok, amig@s, this is crucial.

The best way to apply this is to actually do it.

Simply promote pathways from underrepresented groups into leadership roles.

Do not think about this too much.

Believe it or not.

This has become a major focus for many organizations in the healthcare industry.

Take Kaiser Permanente, for example. They’ve made a bold commitment.

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This is incredible progress.

And it’s not just limited to clinical roles.

It includes administrative and executive healthcare professionals as well.

In fact, they were recently awarded into the Diversity Hall of Fame for their efforts.

Anyways, I apologize; I got a little excited and off track.

So, what’s the best way to encourage diverse leadership? Here are two key steps.

• Look to Kaiser Permanente: After spending a week diving into their practices, I’m impressed by their approach. We can all learn from them.

• Create mentorship programs: Empower Hispanics to rise into leadership roles, ensuring they make a meaningful and authentic impact.

In practical terms.

The goal is to provide resources that break down barriers and create real change at the leadership table.

II. Implement Authenticity Workshops

I really, really like this idea.

Running a workshop like this creates a space where teams can learn to embrace their authentic selves at work.

Here is the key takeaway: You can dive deep into the following topics.

• Challenging Norms: Encouraging teams to question and rethink workplace norms that limit authenticity.

• Enhancing Patient Care: Showing authenticity leads to stronger, better care outcomes.

• Breaking Down Stereotypes: Identifying and removing biases that impact interactions.

Most importantly.

These workshops empower your team to stay true to their cultural identity.

While also promoting meaningful personal and professional growth.

Why does this matter, you ask?

Well, It is simple.

By creating a safe space to reflect on and celebrate authenticity. This fosters an inclusive environment that benefits everyone.

And when people feel comfortable, they perform better, directly improving patient care.

Right?

Because at the end of the day.

Fostering authenticity is NOT just about feeling good at work. It’s about driving real, positive change in how we deliver care.

One Piece of Advice 💃

I. Bring Your Whole Self

Authenticity is non-negotiable.

Whether you are in scrubs, a hoodie, or a fitted hat, your presence TRULY matters.

Therefore, embrace your unique voice, style, and story as they make you a leader who creates meaningful change.

Trust me; your authentic self is your greatest asset.

So, by bringing your full identity to work, you will not only inspire others. You will be creating an inclusive environment everyone wants to be part of.

Remember, real change starts when we commit to showing up as our true selves EVERY DAY.

Call To Action 🤝🏽

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Hasta la vista, amigos ✌🏽

Let’s taco ‘bout this edition